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General

25

What does a modern manufactured home look like?
What do I do if I want to move In/Buy a home?
Do you offer moving assistance?
What do I do If I want to sell my home?
How do I bring my own home to the community?
Are manufactured homes built to the same codes as site-built homes?
Will buying a manufactured home offer tax benefit?
Are your communities 55+, and do you accept children?
How do I apply and what are the requirements to be approved for residency?
Do you allow RV’s and/or have any spots available for rent?
Why should I consider a manufactured home?
What are today’s manufactured homes like?
Are manufactured homes affordable?
How is a manufactured home different from a site-built home?
What is the role of the retailer in purchasing a manufactured home? Can I buy a home directly from the manufacturer?
Do manufactured homes use the same building materials and processes as traditional site-built homes?
Can they be customized?
Are there limits on where I can locate or place a manufactured home?
Who takes care of installing a manufactured home? Can I do it myself?
Are manufactured homes covered by a warranty?
Will a manufactured home appreciate in value?
Are manufactured homes more susceptible to fire than site-built homes?
Are manufactured homes more vulnerable to damage from tornadoes and hurricanes?
How do I contact my community manager?
Who do I contact if I cannot report my issue to my community manager?

Billing

15

What if I can’t pay my bill?
When is my rent due?
Can I pay my bills online?
What fees are associated with paying online?
How do I figure out how much I owe?
What other costs can I expect to pay?
What is lot rent?
How do I receive my bill?
Do you rent homes or allow rent-to-own?
What is the cost of your lot rent?
Does lot rent go up every year?
Can I pay my rent using cash?
What is CashPay?
Can I set up auto payments for my rent?
Can I pay with a check or money order?

Maintenance

6

How is the community managed?
Who is responsible for plumbing issues?
Are tenants responsible for their own lawncare?
Can I make improvements or add on to my home?
Are utilities included?
Are tenants responsible for shoveling snow from their sidewalks and parking areas?

Financing

4

What can I afford?
Do I need a down payment?
How do I apply and what are the requirements to be approved for financing?
What kinds of financing is available?

Pet Restrictions

3

What pet breeds are allowed in my community?
Are emotional support animals allowed in my community?
Are your communities pet-friendly?

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Home
Frequently Asked Questions
Billing
How do I receive my bill?

How do I receive my bill?

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Charges are posted on the 1st of each month. You can view your account here.

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